Overview

Our return and refund policy at Signor Oil guarantees transparency and quality for all our customers.

You have 14 days to return or exchange items. Unfortunately, after this period has expired, we can no longer offer a refund or exchange.

Conditions for Returns

To be eligible for a return, the item must:

• be unused,
• be in the same condition as when received, and
• be returned in its original packaging.

Non-Returnable Items

Certain products cannot be returned, including:

• perishable goods such as food, flowers, newspapers, or magazines,
• intimate or hygiene products,
• hazardous materials and flammable liquids or gases.

The following are also excluded:

• gift cards,
• downloadable software products,
• certain health and personal care products.

A proof of purchase (e.g. receipt) is required for all returns.
Please do not send products directly to the manufacturer.

Refunds

Once we have received and inspected your return, we will notify you by email about the status of your refund.

If your refund is approved, the amount will be credited to your original payment method within a few days.

Sale Items

Discounted items are excluded from refunds. Refunds are only available for items purchased at the regular price.

Exchanges

Defective or damaged items can be exchanged.

Please contact us at info@signoroil.com and send the item to:

Rheinstraße 57, 12159 Berlin

Returning Products

Please send returns to:

Rheinstraße 57, 12159 Berlin

• You are responsible for the return shipping costs. These costs will not be reimbursed.
• For higher-value items, we recommend choosing a shipping method with tracking or insurance, as we cannot guarantee receipt of the returned item.

Help

If you have any further questions about returns or refunds, please contact us at info@signoroil.com.

Our return and refund policy at Signor Oil guarantees transparency and the highest quality. We are always happy to assist you with returns and refunds to ensure your complete satisfaction.

Thank you for placing your trust in Signor Oil!